The six stages of content operations

The six stages of content operations

Content strategy considerations must take numerous factors into account. The success of a content strategy in your company depends, among other things, on how well you optimize internal structures for the necessary content creation processes. It is therefore important to understand the production requirements of content - only then will you be able to adapt existing company structures.

The Content Maturity Matrix with its six maturity levels provides a more precise understanding of such content production processes:

  • Driven
  • Planned
  • Targeted
  • Attributed
  • Analyzed
  • Automated

Companies go through successive stages of development in order to establish a functioning strategic content marketing strategy. The Content Maturity Matrix describes these evolutionary stages and offers an ideal target image (maturity level concept).

The Content Maturity Matrix combines the optimal corporate structure (vertical axis) with the optimal production processes (horizontal axis) in order to consistently align communication with customer needs and benefits.

The horizontal stages described below show which topics the company is currently dealing with in which stage of development and what the development steps at the transition points to the next stage look like.

The author

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Mirko Lange

Founder Scompler

Mirko Lange has been a communications consultant for 27 years and a lecturer at several universities since 2001. In 1999, he founded one of the first consulting firms for online PR in Germany and made a name for himself as the first specialist for corporate communications on the social web in 2008. In 2010, he advised Deutsche Bahn ("Facebook Ticket") and Nestlé ("Kitkat"), among others, on crisis communications, which were hit by the first "shitstorms" in Germany. As a result, Deutsche Bahn, for example, aligned its entire communication to the social web, a process that Lange accompanied. This project resulted in the communication management software Scompler. Scompler now has more than 300 customers, including 6 DAX companies.

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